Handmade mug with 24 carat gold

Interior accessories

Standard UK delivery only £3.99 – 2-5 working days

Express UK delivery only £5.99 – 1-3 working days 

We ship worldwide. Price will vary depending on destination and will display at the check out.

Gotain curtains and cushions

All our curtains, blinds and Gotain cushions are made to order. Delivery time is 4-5 weeks. UK delivery cost is £9.99

If you order curtain poles, hooks etc with your curtains, your order will arrive together. If you just order curtains accessories, such as hooks, they are usually shipped out within standard delivery time frame of 2-5 working days.

We ship worldwide. Price will vary depending on destination and will display at the check out.

Furniture

Rattan Furnture - delivery time of 5-6 weeks. UK delivery cost £59.

TON chairs - delivery time of 5-6 weeks. UK delivery cosy £9.99.

We ship worldwide. Price will vary depending on destination and will display at the check out.

We are here to help, if you have any questions about delivery, drop us an email on info@attpynta.com

Shipping to the EU from the UK (updated due to Brexit)

The UK left the EU on January 1st 2021, this unfortunately means it is now more expensive to order our products if you are based in the EU.

We ship our products from the UK, please note customs fees may be applicable to your order once the package arrives in the destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges as customs policies vary by country. Check your local customs if you are unsure about your country’s duties fees.

By law we must declare all items at their full price and cannot alter this amount to decrease international customs fees.

If you refuse a shipment from Att Pynta you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

Giving this item as a gift? We can add a personal note with your order, simply add your message in the 'Special instruction to seller' box in your shopping basket!

We are here to help, if you have any questions drop us an email on info@attpynta.com

RETURNS PROCESS

HOMEWARE ACCESSORIES
We aim to make returning any unsuitable products as easy as possible - just follow these simple steps and let us know if you have any problems at info@attpynta.com

If you intend to make a return, you must inform us at info@attpynta.com within 14 days of receiving the order, stating the order number and whether you would like a refund or an exchange for another item, or whether the product is faulty. After notifying us, products must be returned to our office within 28 days of delivery.

Returns address for homeware accessory returns is:

ATT PYNTA RETURNS
Radius Warehouse and Logistic Services
Unit 3 Portside Park
Kingsweston Lane
Avonmouth
Bristol
BS11 8AR

You can find our full delivery and returns policy with Shipping and Returns policy page.

FURNITURE
Here at Att Pynta, we guarantee the high quality of all our products. However, if our products do not meet this high standard or if you are unsatisfied in any way, we are happy to refund or exchange items in accordance with the conditions laid out below. 

If you intend to make a return of a furniture item, you must inform us at info@attpynta.com within 14 days of receiving the order, stating the order number your return relates to and whether you would like a refund or an exchange for another item, or whether the product is faulty. After notifying us, the item must be returned to us within 28 days of delivery. Please email us at info@attpynta.com to arrange the collection of your return. All furniture returns have to be arranged and collected by our delivery team. In case of returning or exchanging a non-faulty item, customers are responsible for all delivery/collection costs (these are covered for faulty products only). We can only accept items which are being returned to us in a sellable condition. 

On delivery our dedicated delivery team will unpack the item and ensure you are happy with the product. In the unlikely event there are any visible faults with the item our delivery team will document the problem on our behalf. If you are not happy with the product you have the right to refuse the item and our team will take it back to our warehouse. On such an occasion you will have the option of a full refund or a replacement product. We will be notified by the delivery team of any refused goods. By accepting and signing for the item you are stating that you are happy with the quality and condition of the item upon delivery.  

You can find our full delivery and returns policy with Shipping and Returns policy page.

CURTAINS 
Please note that all our curtains are tailor-made according to the customer's exact measurements, so we cannot accept returned goods once they are produced. If you change your mind within 24 hours of placing your order and you wish to cancel please email us on info@attpynta.com. Your order will then be cancelled and full refund will be issued. Please note curtain orders can not be amended once an order has been processed. 

You can find our full delivery and returns policy with Shipping and Returns policy page.